Delivery Information

Deliveries

Shipments are made to any nominated address anywhere in the world.

Postage and handling are free on purchases of $50 and over to anywhere in Australia. 

Orders are generally dispatched within 1 business days from our Melbourne warehouse. Deliveries are made by Australia Post. Please allow up to 2 business days for Australian capital cities, one week for transportation to other location in Australia and ten working days for other countries under normal circumstances.

All applicable taxes and duties on deliveries made internationally are the responsibility of the purchaser.

Postage charges, if applicable, are non-refundable if the parcel is refused or the goods are returned.

Returns

If you require goods to be returned please call our friendly staff first on 03 98183000 to make arrangements.

Goods must be in their original condition and have the original labels attached. As the goods we supply are underwear we cannot accept returns for knickers and briefs unless they are for faulty workmanship and they have prior authorization. Goods being returned should be accompanied by documentation showing your name, address, transaction number and date, the reason for the return and our authorization number. Postage and freight charges will be the responsibility of the customer.

If the goods are found to be faulty by our staff, replacements will be sent to the purchaser or refunds given via credit card or Paypal.

Please choose your size carefully and refer to our size chart if necessary.

The Baselayers range consists of thermal underwear, briefs, knitted boxers, slips, camisoles, sleepwear and bodywear manufactured by Brandella Pty Ltd.Click here to read more about us.....

Re-energisers

Re-Energisers Specially formulated Re-energisers with Celliant fibres absorb energy emitted by the body and recycles it back through the skin which improves circulation and increases tissue oxygen levels. Click here to read more about Re-energisers.....

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