Delivery

DELIVERY

DELIVERY UPDATE

Due to the severe weather event on the east coast of Australia delivery timeframes may be effected.

 FREE DELIVERY ON STANDARD ORDERS OVER $100

 Promotion Details:

This offer is subject to the following terms and conditions:

  • Free shipping is only valid to destinations within Australia.
  • To qualify, your order must be greater than $100
  • Offer excludes eGift Cards.
  • This free shipping offer may be withdrawn or altered at any-time.

Online orders must meet the above criteria in full to qualify for free shipping*.

DELIVERY METHODS & SHIPPING COSTS

Orders under $100 will incur a Flat Free Shipping of $10

Orders over $100 will be provided with Free Shipping

Australia Post Express Post will incur a flat fee of $15

 Delivery Type

National Flat Fee

Delivery Times

Standard

$10
or FREE over $100

3-7 business days

Express

$15

1-4 business days

International

$35

taxes & duties buyers responsibility

DELIVERY TIMES

Orders are typically processed & dispatched within 24 hours.

Standard product orders are delivered weekdays by Australia Post. Please allow 3-7 business days, depending on the delivery location.

Express orders are delivered weekdays by Australia Post. Order received before 12 noon AEDT on Monday to Friday for delivery within 1-4 business days, depending on the delivery location.  Australia Post no longer offer guaranteed express post next day delivery service. 

DELIVERY AREAS

Standard products are delivered via the Australia post network and are home delivered where this service exists. If you are outside of their home delivery network they will deliver to the nearest post office and you will receive a card for collection.

Express delivery is available at checkout for selected products.

ORDER TRACKING

Tracking information will be sent to the email address provided at the point of purchase

 INTERNATIONAL DELIVERY

International shipping incurs a Flat Fee of $35. Orders are sent International with Tracking. All applicable taxes & duties are the Buyer’s responsibility. Postage charges are non-refundable if the package is refused.

For further information please contact us on +613 9818 3000 or via email sales@brandella.com.au